Solutionology Podcast
Welcome to Solutionology! This podcast was created by DI Labs, an additive manufacturing and industrial 3D printing service bureau built by product development and manufacturing engineers. Our hosts, DI Labs Co-Founders Brian and Carl Douglass, are “solutionologists” who solve problems and create new opportunities for customers by leveraging their diverse and powerful fleet of cutting-edge additive technologies. They'll be using this platform to share a wide range of the most challenging product development and manufacturing problems they are tackling these days using additive technology and a mindset of solutionology.
Solutionology Podcast
Pain Point #4: Making Promises vs Delivering on Promises
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Brian Douglass, DI Labs COO & Carl Douglass P.E., DI Labs CEO
As a customer, have you ever been disappointed by a company's willingness to honor promises? Does it feel like their commitment stops when their profitability stops?
We've been on the receiving end of this problem recently, which has only strengthened our resolve to deliver on promises we make to customers, no matter what. DI Labs is an engineering-first additive provider committed to solving problems the right way vs making sales the quick way.
That's the topic of this excerpt from episode #13 of the Solutionology podcast about the 5 Pain Points of Additive. What's been your experience with making promises vs delivering on promises?
